Operating Regulations
For
2Checkout.com
THESE OPERATING REGULATIONS for 2Checkout.com ("Operating
Regulations") and the other portions of the Agreement govern the activities of
Supplier, being a business entity that enters into a Supplier Agreement with 2
Checkout.com ("2CO") and offers its products and services for resale on 2CO's
website. Supplier may be referred to as "You" or "Your" in these Operating
Regulations as a participant in 2CO's program as described in the Agreement.
- INCORPORATION INTO THE SUPPLIER AGREEMENT AND EFFECTIVE DATE:
These Operating Regulations and all of 2CO's website policies and statements
are incorporated into and made a part of the Supplier Agreement ("Agreement").
These Operating Regulations are effective and binding upon Supplier and 2CO
upon the date the Agreement becomes effective, as described therein.
Any capitalized terms herein that are not defined in these Operating Regulations
shall have the meaning attributed to the term in the Agreement. 2CO may amend
these Operating Regulations at any time upon posting the amendments on 2CO's
website.
Any amendment shall become effective upon such posting.
If practical, 2CO will provide advance notice to Supplier of an amendment
and post such advance notice on 2CO's website.
Regardless of whether or not notice is provided, Supplier's continued sale
of Products to 2CO subsequent to such posting shall constitute acceptance
of the amendments.
- NOTICE AND FEES FOR CHANGES:
Supplier must notify 2CO immediately of any changes Supplier intends to make
in any of the following:
- Products offered for sale
- Shipping Policy
- Return Policy
- Primary Contact Information
- Web address
- URL or Domain Name
Such notice must be provided at least ten (10) days in advance of any change.
Should the proposed change result in a breach of the Agreement, 2CO may, at
its discretion, suspend activity on the applicable Account or Additional Account
until the breach is cured, or terminate the Agreement.
Any Additional Accounts established by Supplier must be to a functional URL,
owned by the Supplier.
- SALE OF GOODS:
If Supplier registers Products for inclusion in the Shopping Center, 2CO may
purchase such Products for resale to Customers. Only those Products of Supplier
that have been validly registered with 2CO in 2CO's product database may be
advertised and sold on 2CO's Shopping Center or presented to 2CO for resale
to Customers.
2CO shall not be restricted by Supplier as to the price charged to Customers
for the resale of Products purchased from Supplier. Where applicable, 2CO
may collect from the Customer and remit to the appropriate governmental agency
an amount for sales, use, or other similar taxes.
- CUSTOMER ASSISTANCE:
Supplier shall at all times respond promptly to inquiries from 2CO on behalf
of Customers or from Customers directly, and shall endeavor to resolve disputes
with said Customer.
In the event a Customer contacts Supplier directly, Supplier shall immediately
notify 2CO and provide 2CO with information requested by 2CO regarding such
direct Customer contact.
Supplier shall be responsible, at Supplier's expense, to monitor and resolve
issues related to its 2CO Account. Failure to do so shall be deemed to be
a breach of Supplier's obligations under the Agreement.
2CO may charge Supplier reasonable fees and recover its expenses related to
Customer inquiries, Returns, or Refunds.
In the event 2CO participates in an attempt to resolve an issue with a Customer,
2CO will notify Supplier of the details and nature of the issue and use commercially
reasonable efforts in an attempt to find a solution that is acceptable to
all parties to a Transaction.
In any direct contact with Customers, Supplier shall at all times, act in
a professional and courteous manner. At no time will Supplier conduct an inappropriate
communication with the Customer. Inappropriate communications include, without
limitation, threats of any nature, harassment or attempts at extortion. Such
inappropriate communication shall be deemed to be a material breach of the
Agreement.
In addition to the other remedies 2CO has for Supplier's breach of its obligations,
including without limitation the suspension of an Account or termination of
the Agreement, 2CO may assess a charge of $100.00 as partial reimbursement
for costs incurred by 2CO in resolving an issue with a Customer resulting
from inappropriate communication by Supplier.
Supplier shall indemnify and hold 2CO harmless from any, costs expenses or
damages claimed by a Customer as a result of Supplier's inappropriate communications.
- REVERSAL OF CUSTOMER TRANSACTIONS:
Cancellations:
A "Cancellation" occurs when Customer, Supplier or 2CO voids an order for
a withdrawal of funds from a Customer's Card account or bank account before
a sale is sent for deposit. 2CO will not collect a deposit from the Customer
and the previously authorized funds will be released at the Card issuing bank's
discretion. 2CO will not assess nor collect a Transaction Fee from Supplier.
After a sale is sent for deposit, any attempt to reimburse the cost of a Product
to a Customer constitutes a Refund and shall be dealt with as set forth below.
Returns:
A return occurs when a Customer returns Products previously purchased from
2CO ("Return").
Supplier shall accept Returns of products and agree to provide Refunds through
2CO for Customers who initiate a Return or a Bank Assisted Dispute, as defined
below, that 2CO has approved, either with 2CO, the entity whose brand appears
on the Card ("Card Association"), the Card issuing bank, or the depository
bank (in the case of electronic check payment).
Supplier shall have a policy with regard to the return or cancellation of
Products ("Supplier's Return Policy"). Supplier's Return Policy shall be clear,
complete and accurate, prominently posted on its billing screen and available
for review by a Customer prior to the Customer being obligated for a purchase
of Products of Supplier.
Unless otherwise agreed upon with 2CO in advance, Supplier's Return Policy
shall, at a minimum, indicate that Supplier will not reduce the amount of
a Refund by the assessment of a "restocking fee" or any other charge (including
shipping charges) for any Return that occurs in accordance with Supplier's
Return Policy, or for any Refund that is initiated by 2CO.
Refunds:
A refund is the actual reimbursement of the cost of a Product to a Customer
regardless of the basis for the reimbursement ("Refund"). 2CO accomplishes
the Refund by reversing the amount previously charged to the Customer's Card
or account at the Card issuing bank and the appropriate amount is credited
to the appropriate Card or account at the Card issuing bank of Customer.
2CO may issue a Refund without the prior knowledge or consent of Supplier
in any case 2CO deems it appropriate. 2CO will promptly notify Supplier of
any Refund and provide Supplier with information regarding the basis for 2CO's
determination to issue the Refund.
Supplier's Account will be debited by 2CO in an appropriate amount for all
Refunds, regardless of the basis for the Refund.
In the event of a Return or Refund, Supplier agrees to indemnify and hold
2CO harmless from liability and, further, Supplier agrees to immediately pay
2CO an amount equal to all funds 2CO has paid to Customer on behalf of Supplier.
Bank Assisted Disputes:
2CO, as a merchant for various card associations, is subject to obligations
which entitle the Card issuing bank to assess a charge or fee for handling
bank assisted Refund activity. 2CO may, in turn, assess a fee to Supplier
to cover 2CO's additional expenses which result from bank assisted Refund
activity. Such charges are called Dispute Charges and can be found under the
Dispute Charges category of Schedule A.
A Bank Assisted Dispute occurs when the Customer or the Card issuing bank
disputes the validity of a purchase of Products from 2CO as the card association
merchant, or the Card issuing bank initiates a reversal of the purchase, providing
the Customer with a credit for the full amount of the Product purchased from
2CO ("Bank Assisted Dispute").
In the event multiple Products are purchased as part of a single transaction,
the Customer or the Card issuing bank may initiate a Bank Assisted Dispute
for less than all of the Products purchased and the credit granted to the
Customer will only be in the amount of the Products for which the Bank Assisted
Dispute was initiated.
- LIMITATIONS ON PRODUCTS AND SERVICES OFFERED FOR RESALE:
Right to Prohibit Certain Sales/Registrations:
2CO may prohibit the registration and/or sale of certain products and services
("Prohibited Products"). 2CO may change the list of Prohibited Products from
time to time, in its discretion, without notice to or the consent of Supplier.
2CO shall have no liability or obligation to Supplier for a change in the
Prohibited Products listings, even if the addition of a Product to the Prohibited
Products list eliminates all Products that Supplier offers for sale. For a
complete and up-to-date listing of Prohibited Products please go to the following
link (http://www.2checkout.com/products.htm).
Supplier's Duty to Comply:
Supplier shall not offer Prohibited Products for sale. If Supplier is offering
Products for sale that become included on the Prohibited Products list, Supplier
shall cease to offer such Products for sale within two (2) calendar days after
the Product is added to the Prohibited Products list and the revised Prohibited
Products list is posted on 2CO's website. Failure to comply within two (2)
calendar days from such warning may result in suspension of activity on the
Account or Additional Account, the Account or Additional Account being closed
and the potential forfeiture of Purchase Payments (as hereinafter defined)
on the offending Transaction(s), in 2CO's sole discretion. Provided, however,
if in 2CO's sole discretion, the Products being offered are such that they
should be immediately withdrawn from sale by Supplier, 2CO may immediately
suspend activity on the Account of Supplier, without notice and opportunity
to cure. At the discretion of 2CO, such suspension may continue indefinitely,
or result in a permanent suspension of Supplier, the termination of the Agreement
and the forfeiture of the right to a disbursement of funds for completed sales
of Prohibited Products.
- COMPLIANCE WITH MERCHANT OBLIGATIONS:
As a merchant for various card associations (i.e., VISA, MasterCard, American
Express, Discover, JCB and Diner's Club), 2CO has obligations it must fulfill
to protect its ability to participate as a merchant in those card associations.
2CO does not confer card association merchant status upon Supplier. 2CO is
the card association merchant and acts as an authorized retail sales outlet
for Supplier. Supplier shall not conduct itself in a manner that will endanger
2CO's merchant status, including without limitation, misrepresenting the relationship
between 2CO and Supplier. It is important to the card associations, and to
2CO's status as a card association merchant, that the relationship between
Supplier and 2CO is not misrepresented. Supplier shall represent 2CO as an
authorized retailer or out-sourced vendor solution and not as a "credit card
processor" or a payment gateway." Language must be included in Supplier's
web site that clearly and correctly describes 2CO's Status.
Acceptable terminology to describe 2CO is:
2Checkout.com is an authorized
retailer of
2Checkout.com is the exclusive
authorized retailer of goods and services provided by
Supplier shall not refer to 2CO at any time as a "Credit Card Processor",
or "A Third Party Processor", or "A Payment Gateway."
Similar restrictions on the manner in which 2CO is described apply for any
buttons or links to 2CO contained on Supplier's web site and Supplier shall
comply with the restrictions.
Acceptable terminology for buttons or links to 2CO is:
"Add to Cart"
"Buy Now"
"Buy from 2CO"
Unacceptable terminology to link to 2CO includes phrases like:
"Click Here to Pay"
"Process Payment Now"
Except for those Suppliers that maintain their own card association merchant
membership (and then only for those card associations where such membership
is maintained), Supplier's web site may display card association related materials
such as trademarks, service marks, logos and other protected items belonging
to the card associations only if it is clearly stated that 2CO is the Supplier's
retailer and 2CO, not Supplier, is the card association merchant.
By presenting any product to 2CO for sale the Suppliers agree that 2CO is
an authorized retailer of that product and therefore may include any and all
product information or representation on 2CO's websites and any other marketing
channels or sites populated by 2CO.
- PROHIBITED ACTIVITIES:
In addition to prohibitions which may be found elsewhere in the Agreement,
including without limitation, these Operating Regulations, Supplier shall
not allow or conduct any of the following listed activities. If 2CO ascertains
that Supplier is allowing or conducting any of the following listed activities,
the Account will be immediately suspended and funds for completed sales of
products or services to 2CO will be withheld from Supplier pursuant to Section
13:
Virtual Terminal Activity (i.e. Self-Keying):
Allowing a third party to directly key in Card or bank account information
related to a transaction involving 2CO via the Internet.
Unsolicited Electronic Messaging:
Generating unsolicited electronic messages to Customers which constitutes
SPAM. For the purposes of the Agreement the term "SPAM" means an unsolicited
commercial electronic communication to a Customer, or commercial electronic
communications sent to a Customer after the Customer has revoked authorization
for the sender. SPAM includes, without limitation:
Instant Messaging
Unwelcome email
Newsgroup cross-postings
Windows that spawn new windows
Windows which resist closure
Sale of Prohibited or Restricted Products:
The sale or advertisement of Products that are classified by 2CO as Prohibited
Products.
The sale or advertisement of Products that are classified by 2CO as Restricted
Products in a manner different than approved by 2CO.
Sale from any Website Other than Registered Website:
Presenting any sales information to 2CO for processing from a website other
than the website registered on the Supplier's Account. Additional Accounts
should be purchased for each website.
Use of Personal Information Regarding a Customer:
The use of personal information regarding a Customer for anything other than
as necessary to complete the resale of a Product by 2CO to a Customer, or
to conduct customer assistance requested by the Customer.
Presenting Sales Information Prior to Shipment:
Presenting any sales information to 2CO for processing which relates to the
sale of Products for future delivery.
Relying on any proceeds or credit resulting from a Transaction to purchase
or furnish Products.
Supplier is expected to maintain a ready inventory of the Products it offers
for sale to 2CO, or promptly notify 2CO that an order will not be fulfilled
in a timely manner.
Prematurely Marking Products as Shipped to Customer:
Notifying 2CO that a Product has been shipped to a Customer prior to shipment
having occurred.
Other Electronic Activities:
Using the Services or access to 2CO's website or Customers for any purpose
other than that for which 2CO's website and Services are intended, including
without limitation phishing, pharming, hacking, tampering, modifying or otherwise
corrupting the security or functionality of the Services.
Illegal Activities:
The sale, lease, other transfer, or possession of Products to a Customer when
such sale, lease, other transfer or possession violates the law.
- CUSTOMER INCENTIVE PROGRAMS:
2CO may elect to offer an incentive program to Customers under which 2CO will
allow the offer of discounts, coupons, or other types of incentives to Customers
for the purchase of Products ("Customer Incentive Program"). Any Supplier
that desires to participate in a Customer Incentive Program must advise 2CO
of Supplier's desire to participate and enter into a separate agreement with
2CO regarding such Customer Incentive Program.
- FEES AND CHARGES:
All fees and charges are in United States Dollars ("USD").
Fee Schedule:
All fees and charges are listed on the Fee Schedule.
Account Establishment:
The Fees to open an Account or an Additional Account are set forth on the
Fee Schedule under the Account Establishment Fees category. Additional
Account(s) may only be opened after the Account is established and an Account
Establishment Fee is due for each Additional Account that is opened.
Each Additional Account Supplier opens will be placed in and become subject
to the New Accounts Verification process of 2CO.
Once sales occur on an Account or an Additional Account, the URL is locked
to that Account or Additional Account. If the Supplier wishes to Change the
URL for that Account or Additional Account, a fee will be charged in accordance
with the Changes category on the Fee Schedule.
All of the fees described above are immediately due and payable upon demand
by 2CO.
Transaction Fees:
All Transactions are processed using 2CO's SSL encryption network and any
other processes made available through its merchant service provider. Payment
will be initiated via the secure payment processes.
A "Transaction" occurs when a Customer purchases from 2CO a Product of Supplier
which has been authorized for resale (i.e., registered in 2CO's product database);
a Customer obtains a Refund of the purchase price for a Product previously
purchased as a result of a Return or a Bank Assisted Dispute; or a Customer
exchanges a Product previously purchased.
The Transaction Fees are as described under the Transaction Fees category
on the Fee Schedule.
2CO may, in its sole discretion, assess a higher Transaction Fee for certain
Products offered by Supplier to 2CO for resale to Customers if 2CO determines
that the resale of any Product(s) creates a potential or actual financial
or reputational risk to 2CO, such as those Products which constitute Restricted
Products.
The Transaction Fees shall be deducted from the proceeds received by 2CO for
the resale of the Product prior to payment of any funds to Supplier.
Dispute Charges:
A "Dispute" occurs when Customer or the Card issuing bank disputes the validity
of a purchase of a Product from 2CO and initiates a Bank Assisted Dispute
against 2CO.
In addition to the obligation to fully refund the purchase price paid by 2CO
if the Dispute results in a Refund, Suppliers may be assessed a Dispute Charge
in accordance with the Dispute Charge category on the Fee Schedule.
Supplier shall pay all Dispute Charges upon demand by 2CO via a debit to the
Account.
2CO's determination as to whether or not Dispute Charges are to be assessed
to the Supplier will be based, in part, upon the "reason codes" selected by
the card issuing bank. The "reason codes" have been established by card associations
as the basis for a Customer to dispute the validity of a transaction when
a credit or debit card is used to purchase goods or services.
Fraud prevention is an important service provided by 2CO to its Suppliers.
Fees or charges to 2CO related to a Transaction will not be passed through
to Supplier if such charges result from fraudulent activity not participated
in by Supplier. In addition to active participation in fraudulent activity,
Supplier will be deemed to have participated in fraudulent activity if 2CO
classifies a Transaction as fraudulent, the Transaction is reinstated at the
request of Supplier and the Transaction subsequently becomes disputed by the
Card issuing bank.
Fees or charges to 2CO related to a Transaction which result from service
related issues (i.e. failure to accurately advertise its Products), may result
in charges to the Supplier. As described in the Dispute Charges category of
the Fee Schedule.
Supplier Error Fees:
A Supplier Error occurs when any of the following events take place:
Return Wire
ACH Pass Through
ACH Return
Check Stop Payment
Fees for each of these items, per occurrence, will be as described in the
Fee Schedule under the category Supplier Error Fees.
2CO may change the amounts indicated herein, at its sole discretion, without
prior notice to Supplier. Supplier agrees to pay all Wire Transfer Fees in
effect at the time Supplier initiates a wire transfer.
Change in Fees:
2CO may change any or all of the fees and charges, or add new fees and charges,
with reasonable advance notice of such changes to Supplier via posting the
changes on 2CO's website. Provided, however, if third party charges are included
in, or the basis for, a charge to Supplier and the third party changes those
charges, 2CO will provide notice to Supplier if 2CO receives notice from the
third party in advance of the effective date of such third party increases.
Provided, further, that 2CO may charge such increases to Supplier upon the
effective date of the third party increase, regardless of whether or not 2CO
provides notice to Supplier.
- PAY PERIODS AND PAYMENT SCHEDULES:
Standard pay Periods:
A standard pay period is one week in length, commencing at 12:00 p.m. (Noon)
on Wednesday and ending immediately prior to 12 p.m. on the following Wednesday
("Payment Cycle"). Payments due to Supplier, consisting of the sum of the
deposits received for the prices charged by 2CO for all Transactions less
all fees and charges due 2CO ("Purchase Payment") will be paid each Thursday.
Delay in Payment:
Purchase Payments may be delayed by 2CO while 2CO verifies certain aspects
of any Transaction, including without limitation, proof of shipment of the
Product ("Verification Processes"). Verification Processes will be established
by 2CO and may be modified in 2CO's discretion to ensure the quality of products
and services provided by Supplier.
In the event 2CO, in its discretion, determines that there is a need for an
investigation and analysis regarding fraud or violation of law relating to
the transactions performed on behalf of Supplier, 2CO may withhold payment
of Purchase Payments to Supplier without penalty to enable 2CO to complete
such investigation and analysis. In the event it is determined that there
has been fraud or a violation of law, 2CO may withhold payment of the Purchase
Payments to Supplier indefinitely.
Payment Date:
Accounts will not be eligible for a Purchase Payment until the end of the
Payment Cycle following the Payment Cycle in which Supplier commenced doing
business with 2CO.
No Interest:
In no event shall Supplier earn any interest on, or any other form of earnings
for, any Purchase Payments or funds held in the Reserve, regardless of the
length of time during which 2CO is in possession of such funds.
- PAYMENT OF FEES AND CHARGES:
Deduction from Purchase Price:
Supplier hereby grants 2CO the right to deduct all fees, charges, fines, penalties,
wire transfer charges and other expenses that the Supplier is responsible
for from the purchase price of Products resold to Customers by 2CO prior to
making any payment to Supplier.
In the event a Refund is paid to a Customer by 2CO for a Transaction, Supplier
will be obligated to reimburse 2CO for the amount of the Refund. In the event
the funds for the purchase that is the subject of the Refund have not been
paid to Supplier, 2CO may deduct the amount of the Refund from funds due to
Supplier, or from the Reserve.
In the event 2CO, in its sole discretion, has any reasonable doubt as to whether
the Supplier has delivered the Product to the Customer, or any reasonable
doubt that the Product delivered to the Customer was as advertised by Supplier,
2CO may withhold the applicable Purchase Payment until 2CO is satisfied that
Supplier has performed its obligations to the Customer.
Direct Payment from Supplier:
Supplier hereby grants 2CO the right to deduct all fees, charges, fines, penalties
and other expenses that the Supplier is responsible for from the DDA into
which 2CO is to deposit proceeds to Supplier from a Transaction. Supplier
will, upon demand by 2CO execute any documentation required by Supplier's
financial institution to enable 2CO to make such deductions.
Retention of Funds for Damages, Refunds and Failure to Deliver:
Pursuant to the Agreement, Supplier is liable to 2CO for damages, costs and
expenses, including attorney fees, incurred by 2CO which result from a breach
of the agreement by Supplier. 2CO shall retain all funds it has that are attributable
to Supplier, including any amounts in the Reserve which is established pursuant
to Section 13, until such time as a determination is made as to the amount
of damages, costs and expenses incurred by 2CO. Upon making such determination,
2CO may apply as much of the funds being held as is necessary to reimburse
2CO.
Reserve Policy:
2CO will retain a rolling reserve from each Supplier's account equal to five
percent (5%) of gross sales ("Reserve") from each Purchase Payment to the
Supplier. The Reserve is in addition to the fees and charges that will be
assessed against Supplier and each deduction from Purchase Payments to Supplier
shall be held for at least ninety (90) days from the date the Purchase Payment
was made. In the event 2CO deems it necessary, 2CO may, in its sole discretion,
hold a deducted amount for more than 90 days.
In addition, 2CO may increase the percentage of gross sales held for Reserve
if there are excessive Disputes, Refunds or Returns, or if 2CO, in its sole
discretion, deems that either the Supplier or the Products offered by the
Supplier create a financial or reputational risk to 2CO, or if 2CO otherwise
reasonably deems itself insecure.
The funds held by 2CO in the Reserve will accrue no interest, or any other
earnings.
Withdrawal From Reserve:
Supplier hereby grants 2CO the right to deduct all fees, charges, fines, penalties
and other expenses that the Supplier is responsible for from the Reserve if
an active balance has not been maintained in Supplier's Account, or if the
active balance in Supplier's Account is insufficient to pay all monies due
to 2CO.
- PAYMENT OPTIONS:
U.S. Suppliers:
Suppliers based in the United States can elect to have Purchase Payments paid
by direct ACH deposit or by check. ACH transactions are performed at no cost
to Supplier. The fees for the selected option are as described in the Fee
Schedule under the category Fees For Payment Options.
Canadian Suppliers:
Suppliers based in Canada can elect to have Purchase Payments paid by direct
ACH deposit, check payment or wire transfer. The fees for the selected option
are as described in the Fee Schedule under the category Fees For Payment
Options.
Non-US or Canadian Suppliers:
Suppliers not based in the United States or Canada can elect to have Purchase
Payments paid by wire transfer or check. The fees for the Selected option
are as described in the Fee Schedule under the category Fees For Payment
Options.
In the event wire transfers are used to pay proceeds to Supplier, all wire
transfer fees will be deducted from the proceeds paid to Supplier.
Release Levels:
The minimum amount for payment by check is $100.00, for payment by wire transfer
the minimum amount is $300.00, and for payment by DEFT or ACH the minimum
amount is $10. All payments made to Supplier are in USD. Unless Supplier requests
a different amount, the minimum payment by any method shall be $600.00 and
until Supplier is entitled to Purchase Payments in that amount, no payment
will be delivered from 2CO to Supplier.
Suppliers electing to receive Purchase Payments by wire transfer or check
may specify a higher release level. Purchase Payments due Supplier may be
held by 2CO in an account containing funds other than those due to Supplier
until the specified release level has been reached.
Change in Percentages, Time Frames and Minimums:
2CO may change any of the percentages, time frames or minimums set forth in
this Article 14. Such changes become effective when posted upon 2CO's website.
Claim of Error:
In the event Supplier believes that 2CO has committed an error in the payment
to Supplier, Supplier shall notify 2CO in accordance with Section 19 of the
Agreement within thirty (30) days of receipt of a Purchase Payment from 2CO,
or if no Purchase Payment is received, within thirty (30) days of the delivery
of a statement from 2CO. Supplier's failure to so notify 2CO shall be deemed
to be an acceptance of the Purchase Payment or statement.
- Arbitration:
Notwithstanding anything herein to the contrary, Supplier agrees that any
claim or dispute regarding the Agreement, including without limitation, these
Operating Regulations, shall be resolved exclusively and finally by binding
arbitration, administered by the American Arbitration Association and conducted
under its rules, except as otherwise provided below. The arbitration will
be conducted in Columbus, Ohio, U.S.A. in front of a single arbitrator selected
by the agreement of the Supplier and 2CO. If 2CO and Supplier are unable to
agree upon an arbitrator, the arbitrator shall be selected by the American
Arbitration Association. The arbitration shall be limited to the dispute involving
the Supplier and no claim or dispute of any other Supplier or person shall
be included or joined in the arbitration. Unless otherwise ruled by the arbitrator,
Supplier and 2CO shall equally share the expenses of conducting the arbitration.
Any arbitration brought under this provision shall be governed by the Federal
Arbitration Act (9 U.S.C. Section 1, et seq.). Supplier understands that it
would have had a right to litigate disputes through a court of competent jurisdiction
that Supplier has expressly and knowingly waived that right and agreed to
resolve any claim or dispute through binding arbitration. Notwithstanding
the fact that Supplier and 2CO have agreed to settle claims and disputes exclusively
through binding arbitration, in the event there is a claim or dispute with
regard to the intellectual property of 2CO, including without limitation,
trade secrets and software code, 2CO may immediately proceed to a court of
competent jurisdiction to obtain equitable relief, Supplier agreeing that
there would be no adequate remedy at law or in arbitration for 2CO for such
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